7×24 Onsite Engineer Support
7×24 Onsite Engineer Support
Client Background
A leading provider of onboard surveillance and telematics systems in the transport industry located in the UK
Client’s Wish
A trusted outsourcing partner to provide round-the-clock technical service and support on hardware, software and resolve any integration issues for their end customers in Hong Kong – enabling them to meet their customers’ requirements and deliver a quality customer service
Our Solution
7 days by 24 hours onsite engineering support includes installation, system checks, preventive maintenance, diagnostics, repair and system upgrades
storage and logistics services on spare parts and equipment
source providers of quality parts with lower cost
regular review meetings with client to ensure project objectives are met
worked closely with client’s regional hub in the UK to ensure workflow is followed properly
Interested in our One-stop Outsourcing Solution?
Contact us now!