Job Responsibilities:

• Dedicated resource to provide IT support for all VIP users of customer in Head office .
• Support all kinds of incidents reported by VIP staff of customer until issue resolved.
• Fulfill all kinds of IT service requests raised by VIP staff of customer.
• Preparation, rehearsal and standby for meeting support raised by VIP staff of customer.
• Provide IT support service for any location requested by VIP staff of customer, e.g. outside of the office
• Provide IT support service at the time requested by VIP staff of customer, e.g. after office hour and bank holiday

Job Requirements: 

• Higher Diploma in Computer or related discipline
• At least 4 years working experience in I.T related field and have solid VIP support experience.
• Knowledge in PC/Mobile/Tablet/iPad support
• Knowledge of Windows 7, 10, Apple OSX, Android and iOS of based applications.
• Solid experience in providing IT deskside support is preferable.
• Good communication and interpersonal skills
• Experience in banking or financial services industry is an advantage/preferred.
• Able to be working independence.
• Able to Overtime when necessary.
• Shift allowance will be provided when required to shift duty on

*** Please provide your expected salary in your CV for reference ***

Interested party, please send your details resume with current and expected salary to our Human Resources Department by email to hro.admin@ecfix.com. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.