Help Desk and Call Centre Services

E.C. Fix offers around the clock online and telephone support services as part of our comprehensive service package.  We have a dedicated help desk call centre facility in the Tai Koo district of Hong Kong, providing customer relations and support services in English, Cantonese and Mandarin.  We value the opportunity to connect with our clients on a more personal basis, offering a range of online and phone-based and online customer relations and IT support services.

  • Service call orders
  • After-sale/Post-project support
  • Customer enquiries and surveys
  • Technical support
  • Appointment bookings