Call Center Service
Local bilingual Call Center Team who cares your customer satisfaction
E.C. Fix offers around the clock online and telephone support services as part of our comprehensive service package. We have a dedicated help desk call center facility in the Tai Koo district of Hong Kong, providing customer relations and support services in English, Cantonese and Mandarin.
Our customer service fully complies with ITIL Standard. A CMS tool is developed to communicate with the customer service team and IT team to improve the case logging efficiency.
We value the opportunity to connect with our clients on a more personal basis, offering a range of online and phone-based customer relations and IT support services.
Interested in our One-stop Outsourcing Solution?